 TRIDENT TOOL INC.
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Policies
| Shipping Policy |
| Orders for in stock items received by 12:00 PM EST, are
usually shipped the same business day. Special orders are usually shipped
within 3-5 business days from date of order receipt. Any customer with an
order that will not ship within 1 business day will be notified of the
expected shipment date. |
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| Return Policy |
| Every order from Trident Tool comes with a satisfaction
guarantee. Within 30 days from purchase, please contact us for a RMA
number. Only new items, returned shipping prepaid, will be eligible
for a refund or exchange. Refunds will be less shipping and handling
charges and will be made in the form of the original purchase.
Privacy Policy
Trident Tool Inc. takes privacy seriously. We do not sell, rent or
exchange any user information obtained through the use of this web site.
Any information provided by the user will be used to communicate to said
user concerning orders or product offers including sales or new products
available. We make use of a secure order processing and credit card
capture system to provide the user the utmost security and privacy.
Shop Secure You can
shop at www.tridenttool.com
online with confidence. We have partnered with Authorize.Net, a
leading payment gateway since 1996, to offer safe and secure credit card
and electronic check transactions for our customers.
The
Authorize.Net Payment Gateway manages the complex routing of sensitive
customer information through the credit card and electronic check
processing networks (see an
online payments diagram). The company
adheres to strict industry standards for payment processing, including:
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128-bit
Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP)
transactions.
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Industry
leading encryption hardware and software methods and security protocols
to protect customer information.
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Compliance
with the Payment Card Industry (PCI) Data Security Standard.
For
additional information regarding the privacy of your sensitive cardholder
data, please read the
Authorize.Net Privacy Policy.
www.tridenttool.com
is
registered with the Authorize.Net Verified Merchant Seal program.
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